Privacy Policy

OBJECTIVE, SCOPE, AND APPLICABILITY

One Millennia Enterprises Private Limited (“we,” “our,” or “us”) is firmly committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy (“Policy”) establishes the terms governing the collection, use, disclosure, and transfer of Personal Information (as defined herein) through the platforms operated and controlled by us, including our official website, onemillennia.in, and any associated mobile applications (collectively, the “Platforms”).

This Policy is applicable to individuals (“Customers,” “you,” or “your”) who access, browse, or use our Platforms, provide information through them, or whose Personal Information is collected, received, or otherwise processed in connection with the offer and sale of our products (“Products”).

 

This Policy does not extend to:

  1. Personal Information collected offline unless expressly specified.
  1. Websites or platforms not explicitly linked to this Policy.
  1. Individuals located outside the territory of India.
  1. Third-party websites or services that may be linked through our platforms.

 

By accessing and/or using our Platforms and providing the information described in this Policy, you explicitly consent to the collection, use, and processing of your Personal Information in accordance with this Policy. This includes, but is not limited to, your consent for the disclosure of your Personal Information as set forth herein. Should you disagree with any part of this Policy, you are advised to immediately discontinue the use of our platforms.

Further, by voluntarily providing your mobile number on our Platforms, you consent to receive communications from us or on our behalf regarding our services, including promotional messages. Such consent overrides your registration on the Do Not Disturb (“DND”) or National Customer Preference Register (“NCPR”) as per the Telecom Commercial Communications Customer Preference Regulations, 2018. Communications received from us shall not be construed as unsolicited commercial communication under Regulation 2(bw) of the said regulations.

For the purpose of this Policy, “Personal Information” is defined as any data that relates to an individual and enables their identification, either directly or indirectly, when combined with other information available to us. This includes, but is not limited to, data collected through our Platforms and maintained in an accessible format by us. Personal Information does not encompass information that is publicly available, freely accessible in the public domain, or provided under applicable laws such as the Right to Information Act, 2005.

 

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We interact with you through various channels, including our Platform, email, phone calls, or text messaging. While email remains our preferred mode of communication to minimize environmental impact, we collect and receive Personal Information through the following means:

1.  Information You Provide Directly

When you voluntarily provide Personal Information on our Platform, we collect and store such data. This includes instances where you fill out forms, register for services, or participate in other activities like sponsored events or social media interactions. For example, you may provide information such as your name, postal address, email address, phone number, and other details when:

  • Registering on the
  • Placing orders for
  • Subscribing to newsletters
  • Participating in surveys or promotional offers
  • Contacting customer 

You are advised to provide only the information specifically requested to safeguard your privacy. Choosing not to provide certain information may limit your access to certain features of our Platform.

 

2.  Automatic Data Collection

We collect certain data automatically whenever you interact with our Platform. This includes:

  • Information about your usage patterns and interactions with content on the platform.
  • Non-identifiable data collected through cookies, internet tags, and web beacons, such as the URL of the website you visited before accessing the Platform or details of your browser and device.

 This information aids in improving the Platform, analyzing user trends, compiling statistics, and enhancing services. However, these details cannot identify you without additional identifiable information.

We may also gather information about your location and device, including unique identifiers, for improving user experience and services.

 

3.  Information from Third Parties

 We may receive information from external sources, including:

  • Address updates from delivery partners.
  • Third-party platforms featuring our promotional offers, provided you consent to such data sharing.
  • Social media platforms or applications where you authorize sharing of data (e.g., user ID, profile picture, and preferences). This data allows us to improve services, customize user experiences, and offer tailored products. However, we are not responsible for the privacy practices of third-party platforms outside our control.

 

WHAT PERSONAL INFORMATION DO WE COLLECT?

 We collect only the information necessary to provide our services effectively, process transactions, and continually improve our offerings. Categories of information include: 

1. Basic Identifiers:

  • Name, email, postal address, phone numbers, and country.

2. Demographic Information:

  • Date of birth, language preferences, and location.

3. Technical Data:

  • IP addresses, device details, browser information, and activity logs.

4. Purchase-Related Data:

  • Shipping addresses, billing details, and transaction history.

5. User Preferences:

  • Product interests, feedback, and survey responses.

6. Financial Information:

  • Bank account details, credit/debit card information, and other payment-related data.

We may also collect anonymized or aggregated data for internal analysis and operational improvements. This information cannot be used to identify you and is used strictly for statistical purposes.


PURPOSE OF COLLECTING PERSONAL INFORMATION

Your Personal Information is collected and used for the following purposes:

  • Transaction Processing: To verify identity, fulfill orders, and process
  • Communication: To notify you about account activities, product updates, and promotional offers.
  • Personalization: To tailor content, advertisements, and recommendations based on your preferences.

  • Legal Compliance: To adhere to regulatory requirements and enforce terms and conditions.
  • Security: To detect, investigate, and prevent fraud or illegal activities.
  • Customer Support: To respond to inquiries, reviews, and feedback.


Legal Basis for Processing


  1. Contractual Obligations: For fulfilling agreements, such as delivering purchased products.
  1. Legitimate Interests: For marketing communications and user engagement.
  1. Legal Compliance: To meet regulatory requirements, such as maintaining business records.
  1. Consent: For specific activities, such as marketing opt-ins, where consent is explicitly obtained.


Payment Information

Payments on the Platform are processed via third-party PCI-DSS-compliant service providers. While these intermediaries handle your billing information securely, we not directly store such data, except for order verification purposes.

 

SOCIAL MEDIA INTERACTION

We maintain an active presence on social media platforms, including but not limited to Facebook, Instagram, LinkedIn, and Twitter. You may engage with us on these platforms by participating in contests, posting content, sharing materials from our Platform, or using our social media plug-ins. When you interact with us through social media, we may collect information that includes, but is not limited to, your user ID, profile picture, photos, and other data, which is governed by your privacy settings on these platforms. The information we receive may be used in accordance with this Policy for purposes such as enhancing our services and improving user experiences. Your use of third-party social media platforms is subject to the respective operators' privacy policies and terms of service, and we recommend reviewing their privacy settings to manage how your information is shared.

 

CONFIDENTIALITY AND ACCOUNT RESPONSIBILITY

You are responsible for maintaining the confidentiality of your login credentials and account information. It is your responsibility to restrict unauthorized access to your computer, mobile device, or other systems. Any actions performed under your account credentials are presumed to be authorized by you. We disclaim liability for any unauthorized disclosure, access, or misuse of information caused by actions or negligence on your part or by third parties to whom you have granted access to your account.

 

CUSTOMER SUPPORT COMMUNICATION

For quality assurance and training purposes, we may record communications, including calls made to our customer care support team. These recordings are stored securely and used solely for improving our customer service capabilities.

 

DISCLOSURE OF PERSONAL INFORMATION

Your Personal Information is disclosed strictly in accordance with this Policy and only to authorized persons or entities, ensuring that such disclosure complies with the applicable legal and contractual obligations. The following outlines the circumstances under which your Personal Information may be shared:

  1. Affiliates and Third Parties: Personal Information may be shared with our affiliates and third parties, provided they adhere to the standards and practices outlined in this Policy or practices offering comparable levels of protection.
  1. Service Providers: We may share Personal Information with service providers who perform specific functions on our behalf and under our This includes, but is not limited to, service providers offering beauty services to customers. Such entities are not permitted to use or disclose your Personal Information for any purpose other than providing the agreed services or complying with legal obligations.
  1. Prohibition on Sale or Rental: Under no circumstances do we rent or sell your Personal Information to third parties.
  1. Corporate Transactions: In the event of a merger, acquisition, or sale of all or substantially all of our business to another entity, your Personal Information may be transferred or disclosed to the acquiring entity. Such information will be used solely for evaluating or executing the transaction and subsequently in compliance with this policy.
  1. Corporate Entities: We may share your Personal Information with our corporate entities to assist in detecting and preventing identity theft, fraud, or other illegal activities. If you object to such sharing, you are requested to refrain from providing your personal Information.
  1. Third-Party Functions: We may engage external entities, including but not limited to courier services, order processing companies, customer support providers, data analytics firms, and email vendors, to perform specific tasks on our Access to Personal Information is granted to these entities strictly to the extent necessary for performing their duties and in alignment with this Policy.
  1. Consent-Based Sharing: Where required, we may seek your consent to share your Personal Information with third parties, such as co-sponsors of promotions or Upon your consent, the information shared will be governed by the third party’s privacy practices and terms of service.
  1. Legal and Compliance Requirements: Notwithstanding anything to the contrary in this Policy, we may disclose your Personal Information as mandated by law or in good faith where such disclosure is reasonably necessary to comply with legal obligations, court orders, or other judicial or regulatory processes. Disclosure may also occur to enforce our Terms and Conditions, respond to claims, or safeguard the rights, property, or safety of our customers and the public.

 

WITHDRAWAL OF CONSENT

If you have previously provided consent for the collection, use, or disclosure of your Personal Information as outlined in this Policy, you retain the right to withdraw such consent at any time by submitting a request to support@onemillennia.in. For users providing location-based data through mobile applications, location services may be disabled directly on your device. Please note that any processing activities conducted prior to the withdrawal of your consent shall remain lawful. Additionally, despite your withdrawal request, certain Personal Information may be retained to comply with applicable legal obligations, resolve disputes, or enforce existing agreements.

 

STORAGE OF PERSONAL INFORMATION

Your Personal Information may be stored securely either on our in-house servers or through internally hosted technology solutions. Alternatively, such information may also be stored by contracted third-party service providers, including cloud-based services, to support our business operations.

These third-party service providers are contractually bound to maintain the confidentiality and security of your Personal Information, with access restricted solely for storage or retrieval purposes. We ensure that these service providers adhere to security measures equivalent to those implemented internally to safeguard your data.

 

USE OF COOKIES

We may monitor your preferences and interactions on our Platform through the use of “cookies,” which are small data files stored on your computer’s hard drive via your web browser. Cookies are commonly used to enhance user experiences by saving preferences and tracking Platform activities, such as pages visited or items viewed.

1. Purpose of Cookies:

  • Save user preferences for future
  • Track and manage
  • Compile aggregate data regarding site traffic and interactions to improve user experiences and enhance our services.
  1. Third-Party Services: Trusted third-party services may assist us in tracking such data on our behalf.
  2. User Controls: Users can configure their browsers to notify them when cookies are sent or to disable cookies entirely. However, certain features of the Platform may become less efficient or non-functional if cookies are blocked. Users can still place orders even if cookies are disabled.
  3. Consent: By continuing to use the Platform, you consent to the use of If you do not wish to provide such consent, you may adjust your browser settings to block cookies.

 

CUSTOMER COMMENTS AND CONTENT

When you post comments or share content on our Platform, it becomes publicly accessible and may be read, collected, or utilized by third parties. We are not responsible for any Personal Information you choose to disclose via such posts and cannot guarantee that third parties have not copied or will not misuse such information. Users are advised to exercise caution when sharing personal data publicly.

 

LINKS TO THIRD-PARTY ADVERTISEMENTS OR WEBSITES

Our Platform may feature links to external websites owned and operated by third parties. Please note that these websites operate independently of us, and we exercise no control over their content, policies, or operations.

  1. Disclaimer: We do not endorse, represent, or accept liability for the content or services of third-party websites, even when such websites are linked from our
  2. Responsibility: Any damage or loss incurred due to the use of third-party websites is not our responsibility.
  3. User Due Diligence: Users are encouraged to carefully review the terms, conditions, and privacy policies of any third-party websites before accessing or utilizing their

 

EMPLOYMENT OPPORTUNITIES

We offer a platform for submitting your resume or other personal information to be considered for employment opportunities with us. Any information provided through such submissions will be handled with confidentiality. We may contact you to request additional details to supplement your resume, and your information may be used internally by us or kept on file for future reference during the hiring process.

 

CHILDREN

Our Platform is not intended for individuals under the age of eighteen (18), and we do not knowingly collect Personal Information from individuals in this age group. If you are under eighteen (18) years of age, you may browse our Platform, but you are prohibited from providing any Personal Information to us (such as registering for an account). If we become aware that we have inadvertently collected Personal Information from someone under eighteen (18), we will take immediate steps to delete the information from our records.

 

POLICY REVIEW

Please be aware that we periodically review and may update this Policy. Any changes made will be indicated by a "Revised (date)" notation in the Policy link. We encourage you to review the updated terms, which will become effective immediately upon posting on this page. By continuing to access the Platform after any updates, you agree to the revised Policy and any changes made to it on a prospective basis.

 

Privacy Concerns

If you have concerns regarding the handling of your Personal Information, or if you have any questions or complaints about our Policy, please contact:

Name: Abhishek Mathur (Grievance Officer)

Address: Building No./Flat No.: D-2/7 Road/Street: Jeewan Park Locality/Sub Locality: Uttam Nagar City/Town/Village: New Delhi District: West Delhi

State: Delhi

PIN Code: 110059 Email: support@onemillennia.in